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Your legal rights

What the law says
about being misled.

New York has some of the strongest consumer-protection statutes in the country. Here's what they say in plain language, and what they might mean for you.

The short version

You do not need to prove you got sick. You need to show the label said something false, and that it affected your decision to buy.

The legal framework

Two statutes built for exactly this.

NY GBL § 349

Deceptive acts and practices

Section 349 prohibits "deceptive acts or practices in the conduct of any business, trade or commerce." A practice is deceptive if it is likely to mislead a reasonable consumer. Individual consumers can sue directly — no agency needs to act first.

If you prove a violation, you're entitled to actual damages or $50, whichever is greater. A court may award up to three times your damages for willful violations, plus attorney's fees.

Applied here: a label that says "5 g creatine" on a product delivering 0.005 g is precisely the kind of statement § 349 addresses.
NY GBL § 350

False advertising

Section 350 prohibits "false advertising in the conduct of any business." Advertising is false if it is misleading in a material respect — including by omitting facts needed to make it not misleading. Courts treat label claims as advertising.

Same private right of action, same statutory and treble damages, same fee-shifting.

Applied here: "Magnesium glycinate" on the front of a bottle of magnesium oxide; "tested & verified" with no disclosed lead testing; "1,000 mg" that tests at 400 mg.
Products liability

If there was physical harm

Where contamination caused actual harm — elevated blood lead, neurological effects, organ strain — strict liability, negligence, and breach-of-warranty claims may be available in addition to consumer-fraud claims.

Especially relevant for prenatal products, children's products, and anyone with documented elevated heavy-metal levels after prolonged daily use.

Think a supplement made you sick? Read more →

Class actions

One case.
Many people.

A class action lets one lawsuit represent everyone harmed by the same conduct. Your individual loss might be $40 for a tub of powder — not enough to justify solo litigation. But if 200,000 people bought that product based on the same false label, the collective claim becomes meaningful, and so does the pressure on the company.

We evaluate both individual and class options for every consultation and recommend whichever fits your situation.

Individual claim
Class action
You represent yourself
You represent all similarly situated buyers
Recovery modest ($50–$200 typical)
Collective recovery can be substantial
You manage the litigation
Attorneys manage it; minimal involvement
Best for larger individual losses
Best for widespread, lower-dollar deception
Faster, more direct
Slower, but creates industry-wide pressure
What you need

The elements, in plain language.

01 /

A purchase

You bought it. Receipts help; order history, bank records, and loyalty accounts usually suffice.

Commonly established
02 /

A material misrepresentation

The label or ad said something false that affected your decision — a dose, a purity claim, an ingredient form.

Supported by testing
03 /

Within the limitations period

GBL §§ 349–350 carry a 3-year period. When it starts depends on when you discovered, or should have discovered, the problem.

Worth discussing
04 /

A New York connection

You bought in New York, or you're a New York resident. The transaction needs some nexus here.

Usually straightforward
05 /

An identified product (class)

For a class action, the specific product must have been tested and found deficient. We check this for you.

We verify
06 /

Physical harm (optional)

Not required for consumer-fraud claims. If documented, it significantly changes the damages picture.

Strengthens claim
An honest picture

What we'll tell you that some attorneys won't.

What works in your favor

New York's GBL statutes are powerful. They don't require physical harm, they shift attorney's fees to the defendant, and courts apply them broadly.

Third-party testing supplies credible, published evidence of misrepresentation — usually the hardest element to prove. Here it's already done.

Class actions can proceed on behalf of purchasers who don't know about the litigation, so the recoverable pool can be large.

What you should know

Consumer class settlements often yield modest individual recoveries — sometimes $10–$50 in cash or a voucher. The larger value is accountability and industry change.

Litigation takes time. Many matters resolve through demand and negotiation; if a case is filed, expect one to three years.

Not every failure gives rise to a viable claim. If we don't think yours is worth pursuing, we'll say so.

Ready to find out if you have a claim?

Free, confidential, no obligation. We check your product, evaluate your facts, and give you a straight answer.